2020/21 Brimacombe Membership & Season Pass Application
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For Office Use Only
Primary Account Holder Information
Buying a pass for a child 5 years of age or younger?
Individual 5 & Under Memberships are the best value for this age group!
Please ensure you also select "Memberships for Individuals/Families up to 3 People" above to take advantage of the best rate.
If you wish to pay an Absentee Fee, please contact Member Services at 905-983-5983.
Protect Your Purchase with Winter Pass Protection
We know you're looking forward to the season as much as we are, but we also know that things don't always go according to plan. That's why we offer Pass Protection to each passholder, providing coverage for you and your ski pass investment when the unexpected happens.
Pass Protection provides coverage on your qualifying Membership or Season Pass products against serious medical situations (including injury) that prevent you from using your pass, employment transfers that require relocation greater than 125 km from Brimacombe or pregnancy/childbirth.
Please take a moment to read and understand Pass Protection before making your selection on the next page.
Pass Protection is only available when purchasing a qualifying Brimacombe Membership or Season Pass or within 24 hours of initial purchase (by phone or email). It cannot be purchased at a later date.
No refund or credit will be considered outside of the Passholder Terms & Conditions without the purchase of Pass Protection.
Period of Coverage:
Coverage on the specific qualifying Membership or Season Pass product begins on the date that protection is purchased and is terminated on the last day of the winter season in which the Membership or Season Pass is valid.
Memberships and Season Passes of Protected Passholder’s are non-refundable outside of the period of coverage listed above.
Summary of Coverage:
Prior to the end of the applicable winter season, Pass Protection allows for the opportunity for the cancellation or partial refund of a Protected Passholder’s qualifying Membership or Season Pass, as detailed under the Terms and Conditions and Refund Schedule, in the event of:
- Serious Injury, Illness or Death preventing participation in skiing/snowboarding for the lesser of at least 60 consecutive days or the remainder of the season.
- Employment Transfer requiring relocation of the Protected Passholder’s principle residence further from Brimacombe and outside a 125 km radius of the ski area.
- Pregnancy or Childbirth
Other than under the conditions listed above and detailed in the Pass Protection Terms and Conditions below, and under the conditions detailed in the Passholder Terms and Conditions, each Protected Passholder’s qualifying Membership or Season Pass, to be collectively referred to herein simply as the “Pass”, is non-refundable and non-transferable.
Protected Persons:
This coverage will allow for the opportunity for the cancellation or partial refund of the Pass for the Protected Passholder only.
Exclusions:
Brimacombe's March Pass and 5 & Under Membership are not covered by Pass Protection. These excluded passes are non-refundable and non-transferable at all times.
Terms & Conditions:
1. Unless otherwise detailed in the Passholder Terms & Conditions, no credit or refund will be considered without the purchase of individual Pass Protection.
2. Pass Protection must be purchased simultaneously with each applicable qualifying Membership or Season Pass or within 24 hours of initial purchase (by phone or email). It cannot be added at a later date.
3. Pass Protection option is $10 per passholder and subject to applicable taxes.
4. Accepted or declined statement for each passholder will appear on your account and receipt of sale.
5. A complete Refund Request Package must be submitted in writing to Brimacombe Guest Services department and must include:
i) a completed Refund Request Form,
ii) all proper supporting documentation (as outlined below), and
iii) your Pass(es).
All required items must be submitted at the same time. Incomplete or partial submissions will not be accepted.
Refund Request Forms are available online at https://brimacombe.ca/forms or from Brimacombe’s Main Office, or by request by phone (905-983-5983) or email (guestservices@brimacombe.ca).
6. Supporting documentation must be included in your Refund Request Package and must consist of:
a) In the case of Serious Injury, Illness or Death:
- A medical note or certificate stating the date of injury/illness and type of injury/illness, stating that the individual is unable to ski/snowboard and estimated recovery time before alpine skiing/snowboarding can be resumed.
- Medical conditions and injuries must restrict user from skiing/snowboarding at Brimacombe for the lesser of at least 60 consecutive days or the remainder of the season.
- In the case of death, a copy of the death certificate for the Protected Passholder must be submitted.
b) In the case of Employment Transfer:
- An employer’s letter on company letterhead stating the location, start date and length of transfer.
- The Protected Passholder’s principle residence must move further from Brimacombe, and outside a distance greater than 125 km from the ski area.
c) In the case of Pregnancy or Childbirth:
- A medical note must be submitted with the Refund Request Package verifying the pregnancy.
7. The total amount refunded is dependent on the date on which the complete Refund Request Package is received, not the initial date of non-participation.
8. No refund request will be considered after the last day of winter operations.
9. The fees paid for Pass Protection coverage are non-creditable and non-refundable under any circumstances.
10. Pass Protection applies to the named passholder only and is non-transferable.
11. All refunds are calculated on pre-tax values.
12. All refunds are subject to a $30 Admin Fee. Alternately, if the Protected Passholder is a Member, they may choose to pay instead a $50 Absentee Fee to hold their pre-purchase position in Brimacombe’s Member Loyalty Program. (Members who have had their membership cancelled or partially refunded under the Pass Protection Program are not considered Active members in that season.) All fees are subject to applicable taxes.
13. Factors including the number of days that the Pass(es) were used and/or whether or not the Pass(es) were issued to the Passholder(s) will not be considered in the claim.
14. All refund requests are at Brimacombe’s discretion and are subject to review and approval by Brimacombe management.
15. Brimacombe reserves the right to amend this policy at any time.
Refund Schedule:
All refunds are subject to either a $30 Admin Fee or $50 Absentee Fee plus applicable taxes per pass.
If Pass Protection is declined:
No refund or transfer of the pass will be offered under any circumstances, unless otherwise outlined in the Passholder Terms and Conditions.
Any refund request package submitted without Pass Protection will be declined.
Select your Membership(s)/SeasonPass(es)
Four or More Family Memberships
Family Member {binding ItemNumber}
Memberships for Individuals/Families up to 3 People
Membership {binding ItemNumber}
Night Season Passes
Night Season Pass {binding ItemNumber}
Magic Passes
Magic Pass {binding ItemNumber}
2020-21 PASSHOLDER TERMS AND CONDITIONS
1. Full payment must be received by the specified deadline(s) in order to take advantage of any pre-season savings. If you are mailing in your payment, please remember to take mail delivery times into consideration. Please note, pass cards will not be released without full payment.
2. Each passholder must complete and sign Brimacombe's current General Waiver upon purchase. A pass card will not be released until a completed waiver has been received by Guest Services at the Main Office. All members/passholders under the age of 18 require a parent/guardian signature on their waiver.
3. Your annual membership/winter season pass fee entitles you to use the facilities from the first to last day of winter operations within the conditions of your pass. Brimacombe's regular hours of operation run from January 4, 2021 to March 14, 2021, Monday, Wednesday through Saturday, 9:00 a.m. to 9:30 p.m. and Sunday, 9:00 a.m. to 4:30 p.m. – six days a week and five nights a week. Please note, Brimacombe will not be open on Tuesdays. Weather and snow conditions permitting, operational hours will be updated throughout the season and your pass will be honoured within the conditions of its use if the facility is open for winter operations before and after these dates.
Brimacombe reserves the right to close some or all of its business operations for special events, inclement weather or operational considerations.
4. Brimacombe reserves the right to make changes to operations due to COVID-19 included but not limited to; reducing operational hours; requiring all passholders to make a reservation prior to visit; requiring facial coverings and physical distancing; and reducing and/or restricting access to amenities and services.
5. MEMBER LOYALTY PROGRAM: Individuals who have been active members for more than five (5) consecutive seasons including the most recent season, are eligible for an annual Member Loyalty (ML) Savings beginning in their sixth (6) consecutive season of active membership. The $50 savings will automatically be applied to your respective membership rate before calculating any applicable taxes. If you are unable to renew this season, please pay the Absentee Fee in order to put your membership status on hold for the season and remain eligible for your ML Savings in following seasons. Although the Absentee Fee is not recognized as an active year towards the program, it does allow you to retain your accumulated years. ML Savings are applicable to the qualifying member only, are non-transferable and cannot be applied to Absentee Fees. Season passes do not qualify for the ML Program. If Brimacombe does not open for the season due to COVID-19, Absentee Fees will be refunded and accumulated years will be held. All members in good standing from the 2019-20 season will remain members until the opening day of Brimacombe’s next operating season.
6. A $30+HST Administrative Fee will be charged for all return cheques.
7. Passholders must not access hill facilities without their pass. If the pass is misplaced or forgotten, a complimentary Lost/Forgot Pass lift ticket may be issued once per season at Guest Services. If you forget your pass a second time you will have to purchase a regular priced lift ticket.
8. If your pass card is lost or stolen, a replacement card may be reprinted once per season for $75+HST. There are no complimentary pass reprints for lost or stolen passes. After one reprint per season, a replacement card must be repurchased for $125+HST.
9. COVID-19: ALL Passholders with or without Pass Protection will be considered for fee reductions for the following COVID-19 scenarios. In all scenarios, credit and/or refund will not be calculated until the week of March 22, 2021.
A. Full Closure: If Brimacombe does not open for the 2020-21 season due to COVID-19 restrictions, all 2020-21 Passholders will be refunded in full with option to receive refund via Brimacombe Gift Card or original payment method.
B. Mid-Season Closure: If Brimacombe opens but closes for at least a week or more during the regular season (January 4, 2021 to March 14, 2021) due to COVID-19 restrictions, all 2020-21 Membership and Season Pass rates will be considered for a fee reduction to reflect the shortened season. The difference will be offered back as a Brimacombe Gift Card if closure is 1 to 2 weeks. If closure is more than 2 weeks, the difference will be refunded via credit or original payment method.
Membership and Season Pass rates will not be reduced lower than $50.00 plus applicable taxes.
C. Modified Season: If Brimacombe’s total weekly operational hours are consistently reduced by more than 45% as a result of COVID-19 restrictions, all 2020-21 Membership and Season Pass rates will be considered for a fee reduction to reflect the consistent significant reduction in hours and the difference will be offered back as a Brimacombe Gift Card.
Membership and Season Pass rates will not be reduced lower than $50.00 plus applicable taxes.
10. No refund or credit will be considered outside of the Passholder Terms & Conditions without the purchase of Pass Protection.
11. Pass cards are non-transferable and remain the property of Brimacombe. Any person found lending their card to anyone or breaking facility rules will have their pass privileges cancelled with no refund. We reserve the right to revoke your card at any time with no refund.
Updated Friday, September 4, 2020
Passholder Photos
All Membership and Season Pass cards must have a picture that reflects your current appearance.
Previous passholders, if you have a photo on file with us and your appearance has not changed, you do not need to submit a new photo; however, if we feel that your appearance strongly differs from the photo at any point during pick up or during the season, we reserve the right to require an updated photo.
If you are a new passholder, or your appearance has changed since your last photo, we will require a new photo.
There are 4 ways to submit a new photo:
1. Submit your photo now using the Upload options below
2. Upload your digital photo using our Photo Submission form
3. Email your photo(s) to guestservices@brimacombe.ca
4. Visit us during office hours and have your photo taken at the Main Office.
Please note, all photos must meet the requirements below.
Photo Requirements
Image Should Be:
- Clear, sharp and in focus
- Include only the passholder
- Taken straight on, with face and shoulders centered and squared to the camera
- Landscape orientation
- Preferably taken in front of a plain, light and neutral background
- Reflect your current appearance (taken within the last 12 months)
- Please note hats, goggles and sunglasses are not allowed to be worn
-
Smiling is encouraged
- Photos should be jpeg (.jpg) files
- File size should be no more then 1.5 MB in size
- File name should not include any special characters (/";:)
- If submitting by email, please save the file as individuals LastName_FirstName
Have you considered going cashless on the slopes?
Brimacombe's Membership and Season Pass Cards can be loaded just like our reloadable gift cards!
And just like our reloadable gift cards, funds loaded on your pass are redeemable everywhere on-site from our cafeterias to our lift ticket kiosks, Snow School, Slopeside Retail Store and rental department. Each pass or gift card can be pre-loaded with an amount of your choosing and then reloaded on-site over and over again throughout the season.
So whether you're looking to delegate some money to the kids, save yourself from carrying your wallet or give a present, consider loading your pass or a gift card as part of your purchase today!
Load a Pass Card or Gift Card
Another Card {binding ItemNumber}
Mail Your Package or Hold Your Package for Pick Up?
To support physical distancing, Brimacombe will automatically mail all 2020/21 packages purchased before December 1 including 2020/21 pass cards and gift cards at a fee of $4+HST per order.
Upon request below, 2020/21 packages may also be held for pick up at the Main Office in the East Chalet at no charge. COVID-19 procedures for picking up packages will not be released until closer to opening day.
NOTE: All required components, including full payment, picture(s) & completed waiver(s), must be received before your package will be mailed. Packages will be mailed out beginning October 15. No packages will be mailed after December 1, regardless of requested method of receipt. Shipping fee is non-refundable.
Payment Options
Unusual times require new ways of thinking, so new this season, Brimacombe is offering three different online payment options for memberships and season passes: etransfer, credit card and/or payment plan.
For those that need a little time to pay we are offering the option to pay by credit card and/or choose from one of our payment plan options.
For those who are interested in paying upfront, we are now offering an etransfer option, that not only makes it easy for you, it also helps Brimacombe avoid the credit card fees and instead allows us to reinvest that money into the facility during these uncertain times.
No matter what method you choose to pay, we would like to take a moment and thank you for joining us on the slopes this season. We are in this together!
About Brimacombe’s Payment Plan
Brimacombe’s Payment Plan is available for most 2020-21 Memberships and Season Passes (excluding the March Pass and 5 & Under Membership). It is an automatic payment plan for qualifying membership and/or season pass fees.
The membership and/or season pass rate is based on the scheduled final payment date.
You may choose the final scheduled payment date, at time of initial purchase, from the following:
- September 1 – Eligible for Super Early Bird Rates (No fees apply; Option available until July 31)
- November 1 – Eligible for Early Bird Rates (non-refundable $2+HST payment plan fee per pass per payment applies; Option available until September 30)
- December 1 – Eligible for In-Season Rates (non-refundable $2+HST payment plan fee per pass per payment applies; Option available until October 31)
PAYMENTS
The number of payments depends on when you purchase your pass and your chosen scheduled final payment date.
Your first payment, due at time of purchase, is a $50 deposit per pass plus all applicable taxes for the pass(es), as well as any mailing fees, pass protection fees, and/or additional purchases not eligible for the payment plan.
The $50 deposit is non-refundable unless the passholder has purchased Pass Protection.
Remaining payments are divided into equal, consecutive payments, plus any applicable payment plan fees, made on the 1st of each month between the date of your purchase and your scheduled final payment date.
The last payment will be made on your scheduled final payment date. One consistent payment method of either credit card or etransfer to accounts@brimacombe.ca may be used per payment plan. Any credit card on file must not expire before the date of the last payment.
If you wish to pay off your account in full early, please contact the Main Office.
LATE FEES
Payments are due on the 1st of each month. Credit cards will be processed automatically. If your card is declined, we will make up to two attempts spaced 3-4 days apart. If payment is not successfully made within seven (7) days after the payment due date you will be assessed a late fee of $10 plus applicable taxes.
REFUNDS
Before the scheduled final payment date, refund requests for partial funds paid towards qualifying Memberships and/or Season Passes will be accepted, subject to a $30+HST Admin Fee per pass. Please note, Payment Plan Fees, Mailing Fees and Pass Protection Fees, as well as March Pass fees and 5 & Under Membership fees are non-refundable. The $50 deposit is non-refundable unless the passholder has purchased Pass Protection.
No refunds will be considered after the final payment without the purchase of Pass Protection.
Your pass may not be picked up until the final payment is made.
Your Season Pass/Membership is not considered active until the pass has been paid for in full. If purchased, Pass Protection begins on the date that protection is purchased.
DEFAULT
You acknowledge that, if we are unable to successfully collect your payment each month, for any reason, your initial $50 deposit will be forfeited. Payment Plan Fees, Mailing Fees and Pass Protection Fees, as well as March Pass fees and 5 & Under Membership fees are non-refundable.
You will not be permitted to enter into future payment plans if your balance under this contract is in default.
Billing Information
Promo Code SNOWSHOW2019 Applied!
You will receive a gift card for the pre-tax difference between your purchase and the equivalent September 15, 2019 Super Early Bird Savings Rate.
Your gift card will be available for pick up at Brimacombe's Main Office beginning Thursday, November 14, 2019.
To make alternate arrangements, please call 905-983-5983.