JENCOFAN RETURN POLICY
1. All returns must be preauthorized and shipped with a Returned Materials Authorization (RMA) number. This can be obtained only by Buyer from JencoFan. 2. RMA number must be clearly written on the outside of the carton, or the carton will be refused. 3. All Products being returned must be shipped prepaid. 4. Any Product returned to us that is not covered by Warranty will be returned, without action, to Buyer, freight collect; no credit will be issued. 5. Orders placed cannot be cancelled or altered nor can deferred deliveries of Products completed or in process be extended beyond original specified delivery dates, except with JencoFan's consent and upon terms which will indemnify JencoFan against loss. 6. Any claim based on the receipt of damaged products must be filed with the carrier which delivered the Products. JencoFan will not allow credit for the return of damaged Products. 7. Items from the Price List returned within 1 year from date of purchase are subject to a 25% restocking fee for inspection and repackaging providing all items are in saleable condition. No returns will be accepted beyond 12 months from date of sale. 8. No returns will be accepted for products not in the current Price List. 9. PRODUCTS RETURNED WITHOUT JENCOFAN'S RETURN MATERIALS AUTHORIZATION NUMBER WILL NOT BE ACCEPTED. JENCOFAN WILL NOT ACCEPT THE RETURN OF ANY SPECIAL, NONSTOCK, OBSOLETE OR UNSALEABLE PRODUCTS.