TIP: Go to our Pensioner Water Subsidy page for useful information about eligibility and how to apply.
TIP: Go to our Buying, selling and moving section for useful information about this process.
TIP: Here are some common reasons why your bill might be higher than normal.
Please go to our Faults and Emergencies page to report a fault online.
TIP: You can sign up now at our Switch to an email bill page.
TIP: Go to our Manage your account section for information about My Account features and how to register.
This online form is monitored between the hours of 8:30am to 5:00pm, Monday to Friday (excluding public holidays).
If you have an urgent request, we advise you to call our 24-hour emergencies and faults hotline on 1300 086 489.