Cancellation policy details
We understand that things change and so we provide you with online bookings, email and phone access to change your appointments.
Usually we can fill vacancies for our practitioners with enough notice as people waiting to take a cancellation spot can organise themselves to come in with enough notice.
However, it is hard to replace a booking within 24hours of the appointment time so we have a 50% cancellation fee if you cancel your booking within 24 hours or if you do not attend the appointment at the time it was scheduled for. There are exceptions for exceptional circumstances or when you or we can fill that appointment time with another person who attends and pays for our service.
This is to be fair to our practitioners who have reserved that spot just for you. Payment for the fee can be made online on our website in the shop or in person at our clinic.
For more details please see https://www.campuschiropractic.com.au/service-terms-conditions/