Cancellation of a rental at the MAC after the agreement is signed, deposit made and fees paid, will be subject to a $25 handling fee.
If a pavilion, field or tennis court rental needs to be canceled due to weather or schedule conflicts, the renter must contact the Mansfield Activities Center by the next business day following their rental date to reschedule or request a refund.
If a pavilion, field or tennis court rental is being canceled in advance of the rental date, the original permit must be returned or be destroyed.
Refunds are requested weekly and will be returned by check if payment was made with cash or check or returned to the credit card that made payment.
SPECIAL COVID-19 POLICY: Credit card refunds may be temporarily unavailable per our processor; in this case, your refund would be issued to you by check or can be placed on your MAC account for future use.
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If your request cannot be approved, you will be contacted. If your request is approved, your refund will be processed as stated above and a receipt will be emailed to you.