Please provide a quote number for the following trip:
I am travelling to Russia from the 20/6/18 until the 30/6/2018. I am aged 47, I don’t need cruise or snow cover.
Refer to: https://fastcover.com.au/
Everyone’s got the ultimate bucket list trip! Where would you go, who would you go with, how long do you want to go for and what would you do?
I am 75, travelling to Japan from the 14/5/2018 - 1/6/2018. I need travel insurance, can you medically cover me for the following 2 pre existing conditions - Diabetes Type 1 & Hashimoto’s disease?
See https://fastcover.com.au/what-we-cover/pre-existing-medical-conditions to help with your answer.
In this role your priority is to respond to customers ASAP. You will be responding to customer’s emails, picking up the phone calls ideally within 2 rings and responding to online chat queries.
How would you handle the following situation?
It's 1:30pm & you have a group quote to do up in a spreadsheet, there's 15 Zendesk emails that have been sitting in the inbox since 11am & then the phone rings - what do you do?
A traveller calls up and mentions she has pre existing medical conditions and that one of the medications she takes is Warfarin for thinning her blood. Would the traveller be medically covered under our policies?
We love our food, we go out for meals and sometimes get lunches delivered to the office! What is your favourite food or takeout place in Sydney?
David calls up and wants a quote for a business trip to Somalia, before doing a quote for him you check the below reference, would David be covered for a trip to Somalia?
Refer to: Point 15 on pages 69-72 in our Hollard PDS fastcover.com.au/pds
Please go to comparison website Finder, select the Travel Insurance section, do up a quote of your choosing then provide us with the ‘Search ref:’ number below:
Refer to: https://www.finder.com.au/
What is your go to ‘thing’ to relax?
We love chatting to people over the phone about their upcoming trip however sometimes you do have to deal with confronting and sensitive situations. What would your approach and response be to the following email from a traveller?
"I have a travel insurance policy with you and I have just been diagnosed with cancer, I don’t know if I will be travelling anymore and I know I can’t claim but I thought I would just email to let you know."
Would you prefer full time or part time? What days and times are you available to work?
Do you have any other skills (for example - writing, graphic design, social media) you can bring to the business or anything else you'd like to tell us about you to help with your application?
We review and respond to all completed applications within 48 hours (Mon-Fri), usually sooner. If you have not received a response or have a question, you can call us on 1300 409 322, ask for Tracey or Dean.