Is this contact regarding a property that is within Sumter City Limits?
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NOTE: Address must be within city limits.

NOTE: This form is for properties and services located within the limits of the City of Sumter. If the property which you are contacting us about is outside the limits of the City of Sumter, you must file your complaint or request using the Sumter County Sheriff's Department Complaint & Request Form.

Click Here for the County Complaint Form

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NOTE: If you would like to start water service, please use our New Water Service Form.
If you would like to stop water service, please use our Service Disconnection Form. 
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Have you contacted us about this problem before?
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What is your preferred contact method?
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Best Time to Contact:
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{binding Name, mode=oneTime}
{binding Description}
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Please Note: The City of Sumter has in place policies to protect the confidentiality of information provided in this form, and ordinarily will not make such information public. The City is subject, however, to South Carolina law relating to public records. Information provided to the City may be requested or subpoenaed pursuant to these laws. Unless otherwise exempted from the public records law, applicants for City services should presume that information provided in an application will be subject to release upon lawful request or demand.

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Is this contact regarding a property that is within Sumter City Limits?
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If Yes, what is the address you are contacting us about?
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NOTE: This form is for properties and services located within the limits of the City of Sumter. If the property which you are contacting us about is outside the limits of the City of Sumter, you must file your complaint or request using the Sumter County Sheriff's Department Complaint & Request Form.

Click Here for the County Complaint Form

Name
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Phone
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Email
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Your Address
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How can we help you?
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Other
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NOTE: If you would like to start water service, please use our New Water Service Form.
If you would like to stop water service, please use our Service Disconnection Form. 
Question or Concern (Please be as Detailed as Possible)
Have you contacted us about this problem before?
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When?
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What is your preferred contact method?
{binding displayValue}
Best Time to Contact:
{binding displayValue}
If you have supporting documentation, please attach it here:
{{ Cognito.resources['fileupload-dropzone-message'] }}
{binding Name, mode=oneTime}
{binding Description}

Please Note: The City of Sumter has in place policies to protect the confidentiality of information provided in this form, and ordinarily will not make such information public. The City is subject, however, to South Carolina law relating to public records. Information provided to the City may be requested or subpoenaed pursuant to these laws. Unless otherwise exempted from the public records law, applicants for City services should presume that information provided in an application will be subject to release upon lawful request or demand.

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Is this contact regarding a property that is within Sumter City Limits?
{binding displayValue}
If Yes, what is the address you are contacting us about?
{binding displayValue}

NOTE: This form is for properties and services located within the limits of the City of Sumter. If the property which you are contacting us about is outside the limits of the City of Sumter, you must file your complaint or request using the Sumter County Sheriff's Department Complaint & Request Form.

Click Here for the County Complaint Form

Name
{binding displayValue}
Phone
{binding displayValue}
Email
{binding displayValue}
Your Address
{binding displayValue}
How can we help you?
{binding displayValue}
Other
{binding displayValue}
NOTE: If you would like to start water service, please use our New Water Service Form.
If you would like to stop water service, please use our Service Disconnection Form. 
Question or Concern (Please be as Detailed as Possible)
Have you contacted us about this problem before?
{binding displayValue}
When?
{binding displayValue}
What is your preferred contact method?
{binding displayValue}
Best Time to Contact:
{binding displayValue}
If you have supporting documentation, please attach it here:
{{ Cognito.resources['fileupload-dropzone-message'] }}
{binding Name, mode=oneTime}
{binding Description}

Please Note: The City of Sumter has in place policies to protect the confidentiality of information provided in this form, and ordinarily will not make such information public. The City is subject, however, to South Carolina law relating to public records. Information provided to the City may be requested or subpoenaed pursuant to these laws. Unless otherwise exempted from the public records law, applicants for City services should presume that information provided in an application will be subject to release upon lawful request or demand.

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