(AND Puerto Rico, US Territories and the Military)
(For Puerto Rico, US Territories and the Military, please contact us with your full address and desired products for a shipping quote.)
Outside of the US and Canada, freight forwarders can be an economical and practical shipping solution. There are some additional conditions to be aware of when using a freight forwarder. Please be aware that we use the term freight forwarder as a broad definition to include actual companies that specialize in freight forwarding as well as friends or family who live in the United States and are willing to ship packages to you.
If the freight forwarder you are using has a US address and you subsequently request that the items be exported outside of the US, you or your freight forwarder are considered the exporter and must comply with all export and import regulations. This includes all U.S. export regulations and the import regulations of the destination country. Guinea Pig Cages Store or CCCages, LLC must not be listed on any export documentation including but not limited to export declarations and invoices.
We are not responsible for any loss or damage that occurs after your shipment has been delivered to your freight forwarder. This means we will not refund or provide a replacement for any merchandise that has been exported beyond the original delivery address. To minimize this risk, you should instruct freight forwarders to refuse any shipments that arrive damaged.
All sales through a freight forwarder are considered final and nonreturnable.
We’re committed to providing a truly proper cage space for small pets, especially guinea pigs. We're happy to help you with your expansion, downsizing and upsizing as long as minimum size requirements are met.
Due to various complex sizing factors, we are unable to accommodate custom size requests including L-shaped cages, stacked cages, or cages smaller than our 2x3 grid cage (27x41 interior coroplast / 30" x 44" exterior assembled).
However, we can craft an extension piece for you if you’re expanding from an existing standard size to a larger standard size. Please provide us with your previous order number so we can confirm the size and back height. The extension piece would have three sides, and the open side will be taped to one end of your existing cage.
Help us help you!
Getting your "big piggy picture" helps us determine the best advice for your personal situation. Please give us as much as you can or as you think is appropriate for your question.